Marriott – Starwood Class Action

Marriott - Starwood Class Action

**The questionnaire can be found at the bottom of this page**

McPhadden Samac Tuovi LLP has commenced a class action lawsuit against Marriott International, Inc. in regards to breach of the Starwood guest reservation database.

The disclosed personal information includes some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest (“SPG”) account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences. For some, the information also includes payment card numbers and payment card expiration dates.

Members of the class are residents of Canada who have provided personal information to guest reservation system at any time.

We would like to hear from anyone who knows or believes they have been affected by the data breach and asked to complete the questionnaire that can be accessed through the link found at the bottom of this page.

The following particulars of the data breach have been disclosed by Marriott.

Incident Details (as posted at https://answers.kroll.com)

On September 8, 2018, Marriott received an alert from an internal security tool regarding an attempt to access the Starwood guest reservation database. Marriott quickly engaged leading security experts to help determine what occurred. Marriott learned during the investigation that there had been unauthorized access to the Starwood network since 2014.

Marriott recently discovered that an unauthorized party had copied and encrypted information, and took steps towards removing it. On November 19, 2018, Marriott was able to decrypt the information and determined that the contents were from the Starwood guest reservation database.

Marriott has not finished identifying duplicate information in the database, but believes it contains information on up to approximately 500 million guests who made a reservation at a Starwood property. For approximately 327 million of these guests, the information includes some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest (“SPG”) account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences.

For some, the information also includes payment card numbers and payment card expiration dates, but the payment card numbers were encrypted using Advanced Encryption Standard encryption (AES-128). There are two components needed to decrypt the payment card numbers, and at this point, Marriott has not been able to rule out the possibility that both were taken.

For the remaining guests, the information was limited to name and sometimes other data such as mailing address, email address, or other information. Marriott reported this incident to law enforcement and continues to support their investigation. We have already begun notifying regulatory authorities.

Possible Privacy Risks to You
Incidents of this nature may result in consumer personal information being miss used by bad actors for the purpose of identity theft, unauthorized purchases along with other criminal intents.

If you or family member is a registered Starwood member or have stayed at one of their hotels, there may be a basis for making a claim for financial compensation against this company and you are encouraged to complete the below questionnaire.

*Note: Completion of the questionnaire does not establish a client/lawyer relationship with the law firm * indicates mandatory field

PLEASE COMPLETE THIS QUESTIONNAIRE TO REGISTER WITH OUR FIRM AND TO RECEIVE FUTURE INFORMATION ABOUT THIS CASE.

PLEASE NOTE THIS IS NOT A CLAIM FORM FOR COMPENSATION. COMPLETING THIS QUESTIONNAIRE DOES NOT ESTABLISH A LAWYER-CLIENT RELATIONSHIP WITH THE LAW FIRM. THE LAW FIRM WILL NOT BE RETAINED UNTIL IT RECEIVES A SIGNED RETAINER AGREEMENT

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